Body Language and Tone of Voice

You have to believe in yourself when no one else does – that makes you a winner right there.

– Venus Williams

Physical aspects of communication

When speaking with someone, your body language and tone are just as important as the message. Someone can misinterpret many things just by your gestures, standing, face, and voice.


Do Don’t
have an open postureFold your arms infront of your body
use a firm handshaketurn your body away
maintain good eye contactsit slumped , staring into space
smilespeak agressively
keep your head upspeak under your breath
calm your bodyroll your eyes

Questions/ Hypothetical Situations

Answer a few questions and practice appropriate body language and good voice tone responses with the examples below. Utilize the Do’s and Don’ts as aids as you improve your communication.

  1. How much do you personally use body language to communicate?
  2. Describe how you would react if someone said they couldn’t understand you.
  3. How does your native culture use body language?
  4. How is the use of body language in your native culture different from others?
  5. When was the last time you reacted in a way you weren’t proud of? How would you have responded differently?
  6. “Your boss is explaining an issue with your work and how they are upset by it.”
  7. How often do you notice other people’s body language?
  8. “You were just told you got the job you have always dreamed of, but it’s for a little under the asking salary.”
  9. “Someone pushed by you in line because they felt their issue was more important.”
  10. Describe how you would react if someone complimented your home.

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