
You have to believe in yourself when no one else does – that makes you a winner right there.
– Venus Williams
Physical aspects of communication
When speaking with someone, your body language and tone are just as important as the message. Someone can misinterpret many things just by your gestures, standing, face, and voice.
Phrases
Do | Don’t |
have an open posture | Fold your arms infront of your body |
use a firm handshake | turn your body away |
maintain good eye contact | sit slumped , staring into space |
smile | speak agressively |
keep your head up | speak under your breath |
mirror | frown |
calm your body | roll your eyes |
Questions/ Hypothetical Situations
Answer a few questions and practice appropriate body language and good voice tone responses with the examples below. Utilize the Do’s and Don’ts as aids as you improve your communication.
- How much do you personally use body language to communicate?
- Describe how you would react if someone said they couldn’t understand you.
- How does your native culture use body language?
- How is the use of body language in your native culture different from others?
- When was the last time you reacted in a way you weren’t proud of? How would you have responded differently?
- “Your boss is explaining an issue with your work and how they are upset by it.”
- How often do you notice other people’s body language?
- “You were just told you got the job you have always dreamed of, but it’s for a little under the asking salary.”
- “Someone pushed by you in line because they felt their issue was more important.”
- Describe how you would react if someone complimented your home.
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