The way to get started is to quit talking and begin doing
– Walt Disney
How to Motivate People to Work
To be a great leader, one needs to engage in honest, open communication, encourage personal/professional growth, Set goals and give feedback while being open to receiving it. To better serve others, one should donate their time not only to tasks but also taking the time to listen and give advice if asked.
Phrases
| “I am glad you are on our team” | “I see the massive efforts you put in everything you do, and we want you to know your work isn’t going under-appreciated.” |
| “Before the next meeting, I want (XYZ) completed so we can discuss the results, does anyone have any questions about that?” | “Is there anything I can do for you?” |
| “We can do this if we all put our minds to it” | Your project could have been better this time, but I have seen your prior work and know you can do better than this, so work hard for the next one. |
| “I feel like I am constantly in the dark about what you are working on because you don’t share your progress with me until it is finished. I think our efficiency will increase drastically if we work better together.” | “What plan/agreement can we work out to make sure you’re on time to work?” |
| “How can I help you” | “Due to issues identified in (XYZ), our corporate department has issued us to resolve it by the end of the day, so we’re here to come up with a quick resolution as a team.” |
Questions/ Hypothetical Situations
Practice Leading and Serving others by using the sentences below and try to use the phrases above to help you respond. Also, try to think of examples when a similar conversations came up during your work.
- Someone says, “I am having issues in my department. ” How do you respond?
- Describe a common occurrence in your field when multiple stakeholders have conflicting interests. What is the best approach for dealing with this? What kind of pushback might you receive, and how can you deal with that?
- A report asks, “How do you think my presentation went?” It did not actually go very well. How do you respond?
- Describe a time when you had to step in as a leader because no one else would.
- Someone says, “I work better alone.” How can you involve that person in the team?
- How can you serve others as a leader in a genuine and fulfilling way?
- A report says, “I feel like I am drowning in work is there any way we can adjust my workload?” If you do not want to decrease tasks, how can you respond?
- A colleague says, “My team leader isn’t listening to me, and I don’t know what to do.” How can you advise this person?
- Describe a time when a colleague made completing a task difficult.
- You have to inform someone that they will not receive a promotion. How can you do this?
Reflection
- Think of your managers or other people who served as mentors, like professors. Choose one who was great at leading and describe that person. What are the top three qualities of a great leader? Which of these qualities do you have now and which do you need to work on?
- What motivates. you to lead others?
- How can a person be strong and humble at the same time? What are specific ways of talking and being that show strength? humility?
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